Delete your Nayya account

This page explains how to delete the account you created in the Nayya app (“Nayya: Cycle & Mood Tracker”, published by Nayya) and what happens to your data when you do.

Delete the account in the app

1. Open Nayya and go to Settings.
2. Open the Account section.
3. Tap Delete account.
4. Confirm with Delete.

The account is deleted immediately. This cannot be undone. The app keeps working on your device from scratch, without an account.

Delete the account by email

1. Write to info@nayya.app with the subject “Delete account”.
2. Tell us which sign-in method you used (Apple or Google) and the email address of that Apple ID or Google account, so we can find the account.
3. We may reply from that address to confirm the request belongs to you.

We delete the account within 30 days of confirming the request and let you know when it is done.

What is deleted
Deleting the account removes everything stored under it on our servers:

• the account itself and its links to your Apple or Google sign-in (for Sign in with Apple we also revoke the app’s access at Apple);
• your profile: name, date of birth, avatar, language and unit preferences;
• your cycle history, mood, energy, symptoms and other daily notes, weight and water entries, Ramadan periods and notification settings;
• courses unlocked in the account, saved lessons and reading progress;
• the devices linked to the account and all sign-in tokens.

What is kept

• An internal account identifier and the account creation date remain marked as deleted. They contain no personal data and only let us prove the deletion happened.
• Server logs that mention the internal identifier are kept for 72 hours and then deleted automatically.
• Crash reports and anonymous usage statistics are not linked to the account and are governed by our Privacy Policy.
• Data stored on your phone stays there until you uninstall the app or clear its data. Deleting the account does not uninstall the app.

Deleting some data without deleting the account
You can edit or remove any cycle day, note, weight or water entry directly in the app; the change is synced to the account. To sign out of a device without deleting the account, use Sign out in the Account section.

Questions
Write to info@nayya.app.